The UPS Store in 624 Holly Springs Road

Customer Reviews about The UPS Store:

• ★ ☆ ☆ ☆ ☆
  I purchased a telescope for a private person from NC to be shipped to MA. He had it packed shipped and insured from this store witch we paid for as part of the price we paid. We received the telescope and lenses smashed. They packed a computerized telescope like it was a textbook. Styrofoam peanuts in a box. How is that professional. So now it was insured but the problem is that normally the check is given to the shipper because the shipper is usually a company that would of replaced my telescope not a private person . He was already paid 450. Margo agreed to have the check sent to us. 6 weeks later and at least a dozen calls to Margo and Ups. I found out today that she gave the check to the shipper. So now the shipper has 900 ,Ups has the telescope and I have nothing. So for 6 weeks Margo has lied to me and given me a attitude. She did nothing to speed this up or even check the status. Now I have to file a lawsuit for Ma to get the money she promised I was getting. This is the worst experience I have ever had with any company. Never once did Margo apologize. All she kept saying was it's not her fault. Right is right and wrong is wrong and this is wrong.
  By Scott Vogus, May 23, 2017
• ★ ☆ ☆ ☆ ☆
  Utterly incompetent staff. Half the services of other ups stores and everyone is in "Training" so only one of the 3-4 people on staff can help. Use other stores in Cary to get professional service.
  By Alexander Boucher, January 29, 2017

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About The UPS Store in Holly Springs